Velora

Refund & Returns Policy

60-Day Money-Back Guarantee

Use your Velora™ Cellulite Roller for two months. If you're not happy with it, email us and we'll refund you in full. You keep the 5-Minute Smoothing Guide either way.

How to start a return

Email velorarollers@outlook.com with your order number. We'll reply within 1 business day with instructions. No forms, no restocking fee, and we don't ask you to justify it.

Refund timing

Refunds are issued to the original payment method once we've confirmed the return is on its way. Your bank usually posts it within 5–10 business days.

Damaged or faulty on arrival

Send us a photo — we ship a replacement immediately and you don't need to return the original.

5-Year Warranty

If a roller, latch or spring fails within five years of purchase, email us and we'll send a free replacement.

Cancellations

Email within 12 hours of ordering and we'll cancel and refund before dispatch.

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